Services

Full-cycle business support in China – from procurement to delivery

Redemption and production
Logistics and delivery

Turnkey air, road, rail, and sea freight delivery

Foreign economic activity and support
About the company

Forward Union is a team in China that supports businesses from procurement to delivery.

About Us

Who we are, how we work, and why entrepreneurs from around the world trust us

Team and office

Our team in Yiwu and Shanghai, offices, warehouses and daily work on site

Why choose Forward Union

Operating principles, experience, transparency and control at every stage

Cases

Real examples of calculations, launches, and results from our clients

Calculations for the start

Cost, MOQ, budgets and project economics before launch

Launch histories

How clients launched brands and products with Forward Union

Customer reviews

Experience of entrepreneurs who already work with us

Knowledge Base

Expert materials and answers to key questions about working with China

Articles

Analysis of processes, logistics, procurement and practical recommendations

FAQ

Answers to the most frequently asked questions about deadlines, risks, payments, and delivery

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Forward Union FAQ — frequently asked questions about working with China, manufacturing, and logistics

Forward Union has been operating in China for over 15 years.
We support clients' orders daily, from startups to major brands.

Here you'll find honest answers to the most frequently asked questions—no theory or formalities, just practical advice.

If you're new to China, start here.

info
  • About the company
  • Terms of cooperation
  • Logistics and delivery
  • Contracts and payment
  • OEM/ODM Manufacturing
  • Certification and documents

About the company

01
Where is Forward Union and who are you?

Forward Union is an official Chinese company, Forward Union (Yiwu) Trading Co., Ltd., registered in Yiwu, Zhejiang Province. 📍 Our office, warehouse, and team, which oversees purchasing, production, and shipping on a daily basis, are located here. Yiwu is China's largest trading hub, home to tens of thousands of factories and suppliers.

02
How is Forward Union different from intermediaries?

We are not intermediaries or agents, but your official representative in China. All contracts are drawn up in the company's name, not in the name of an individual. You receive photo and video reports, transparent documentation, and full legal protection at every stage.

03
Is it possible to work remotely?

Yes. All processes are done online: photos, videos, reports, tracking, and communication via WhatsApp, Telegram, or WeChat. You can see every step—from the factory inspection to the goods being loaded into the container.

04
Who do you work with – companies or individuals?

We partner with companies, individual entrepreneurs, and business owners who purchase or manufacture goods for their businesses. Even if you're just starting out, this is enough to launch your first shipment.

05
How to make sure Forward Union is a real company in China?

Forward Union is an officially registered Chinese company with an office, warehouse, and export license. We operate transparently: we provide copies of the Business License, Export License, and bank details (Bank of China). 📸 Upon request, clients receive photos and videos of the office, warehouse, and team—everything is transparent and without intermediaries.

06
Test

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Terms of cooperation

01
How to formalize cooperation?

Following your request, we prepare a contract and a commercial proposal. Next, we select a factory, approve the terms, and begin work. All contracts are in Russian or English and bear the official seal.

02
What are the security guarantees?

- Contractual liability - Forward Union export license - Photo and video reports for each stage - Cargo insurance - Working only with trusted factories

03
Is it possible to work in stages - first a trial batch, then wholesale?

Yes. Many clients start with test orders (50–300 units) to test quality and demand.

Logistics and delivery

01
How long does it take to ship from China?

On average: • Air — 7–12 days • Road — 15–25 • Sea — 25–40 • Multimodal — 20–30 days We select the optimal route based on your timeframe and budget.

02
Is it possible to combine deliveries from different factories?

Yes. We accept all orders at our warehouse in Yiwu, inspect them, photograph them, and combine them into one shipment. Storage is free when shipping through us.

03
How is quality and loading controlled?

Each product undergoes QC inspection (quantity, appearance, packaging). The customer receives a photo and video report before payment and shipment.

04
How to track a shipment?

We provide tracking, photos of the loading process, and a report on each stage. Everything is transparent and documented.

Contracts and payment

01
How is payment made?

- Bank transfer (SWIFT, CNY, USD) - WeChat Pay / Alipay - Cryptocurrency (subject to agreement)

02
Is it possible to pay directly to the factory?

Yes, but it's safer to use Forward Union. This way, you receive a guarantee of execution and reporting, not just a transfer to your personal account.

03
What if the factory doesn't fulfill the order?

Forward Union takes responsibility: We monitor contract fulfillment, and in the event of violations, we process refunds or replacements through the Chinese legal system.

OEM/ODM Manufacturing

01
What does OEM and ODM mean?

OEM is manufacturing under your brand using ready-made formulas and models. ODM is the creation of a unique product: design, packaging, formula, or construction.

02
What is the minimum order quantity (MOQ)?

• Cosmetics — from 300 pcs. • Clothing — from 100–200 pcs. • Household goods — from 50–100 pcs.

03
Is it possible to order samples?

Yes. We order samples from factories, take photos, videos, and conduct tests before launching production.

04
Who makes the logo and packaging?

You can provide your own design or order from us - our designers work according to factory standards (CMYK, Pantone).

05
How is quality controlled?

Before launching mass production, we conduct QA/QC checks, tests, and packaging inspections. Each stage is confirmed with reports and photos.

Certification and documents

01
Are certificates required for import?

Yes, depending on the category: • Cosmetics — MSDS, ISO, EAC • Electronics — CE, RoHS • Textiles — Declarations of Conformity We will provide you with the exact list of documents required for your country.

02
Is it possible to arrange everything through Forward Union?

Yes. We issue certificates, test reports, export declarations, and insurance documents.

03
How long does it take to process?

On average, it takes from 5 to 10 business days, depending on the product category and the country of destination.

Didn't find your question?

Leave a message and the Forward Union team will respond within 24 hours.

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