Services

Full-cycle business support in China – from procurement to delivery

Redemption and production
Logistics and delivery

Turnkey air, road, rail, and sea freight delivery

Foreign economic activity and support
About the company

Forward Union is a team in China that supports businesses from procurement to delivery.

About Us

Who we are, how we work, and why entrepreneurs from around the world trust us

Team and office

Our team in Yiwu and Shanghai, offices, warehouses and daily work on site

Why choose Forward Union

Operating principles, experience, transparency and control at every stage

Cases

Real examples of calculations, launches, and results from our clients

Calculations for the start

Cost, MOQ, budgets and project economics before launch

Launch histories

How clients launched brands and products with Forward Union

Customer reviews

Experience of entrepreneurs who already work with us

Knowledge Base

Expert materials and answers to key questions about working with China

Articles

Analysis of processes, logistics, procurement and practical recommendations

FAQ

Answers to the most frequently asked questions about deadlines, risks, payments, and delivery

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Quality control of goods in China QA / QC before shipment

We inspect products on-site—at the factory or in the warehouse—to ensure you don't receive defective items, incorrect quality, or problems after delivery.

Forward Union performs quality control in China at every stage, from samples to the finished batch. We are physically present in Yiwu. We conduct quality control on-site: we inspect the goods, document the results with photo and video reports, and assist with decision-making before shipment.

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What is Quality Control (QA / QC)

Quality control is the inspection of goods before shipment from China.

We check:
  • compliance with the sample and technical specifications
  • batch quantity and completeness
  • appearance and presence of defects
  • packaging, markings, and readiness for shipment

You understand in advance what exactly will be shipped, reducing the risk of returns and losses.

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When is quality control mandatory?

  • For wholesale purchases and large quantities for marketplaces
  • For OEM/ODM production
  • For the first order from a new supplier
  • For packaging and labeling requirements
  • Before payment of the balance and shipment

What does quality control provide?

  • Understanding the actual condition of the product
  • Reduced defects and mis-delivery
  • Savings on returns and complaints
  • Protection against substitutions and discrepancies

Why problems arise without inspection

  • Photos from the factory do not reflect the actual quality
  • Defects are discovered after delivery
  • Errors in colors, materials, and packaging
  • Size and shade discrepancies within a batch
  • An approved sample does not guarantee the quality of the entire batch
  • Non-compliance with marketplace requirements

How Forward Union conducts quality control

  • We check the quantity, condition, and appearance of the product
  • We verify compliance with the sample and specifications
  • We check the sizes, colors, materials, and components
  • We record defects and discrepancies
  • We produce photo and video reports
  • We inspect Packaging, labeling, and readiness for shipment

Quality control in China helps confirm the quality of a batch—before shipment, not after receipt.

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What does the quality control service include?

Quality control is carried out at the sample stage, on the finished batch, or before shipment, depending on the task.

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  • 1
    Sample Compliance Check

    We compare the product with the approved sample and technical specifications.

  • 2
    Control of quantity and completeness

    We check the actual number of units and the batch completeness.

  • 3
    Visual inspection and detection of defects

    We record defects, damage and deviations from the norm.

  • 4
    Checking packaging and labeling

    We evaluate packaging, barcodes, labels, and marketplace requirements.

  • 5
    Photo and video report

    You receive visual confirmation of the condition of the goods.

  • 6
    Recommendations before shipment

    We help you make a decision: to ship, modify, or replace the product.

Why Choose Forward Union

01
We conduct a physical inspection of the goods, not a remote inspection using photographs
02
We negotiate with suppliers in their native language, eliminating misunderstandings
03
QA/QC at all stages – from sample to finished batch
04
We identify any discrepancies and promptly resolve any issues related to replacement or return
05
Visual confirmation of the condition of the goods and any problems identified
06
Many years of work with Chinese factories and understanding of real processes

How does the process work?

Each stage is recorded by reports and documents

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Request

You send a product description, sample or batch requirements

01
Coordination of parameters

We establish inspection criteria: quantity, quality, packaging

02
Product inspection

The Forward Union team conducts a physical inspection of the goods in China

03
Photo and video recording

We record the condition of the batch and any deviations identified

04
Report and recommendations

You receive a report and recommendations for further action

05
Pre-shipment decision

You decide whether to ship, modify, or replace the product

06

Launch History

Real-life cases from Forward Union clients:

LUMIKA

Cosmetics, OEM manufacturing, branding, delivery DDP in 22 days

MOVE

Clothing production, quality control, express delivery in Almaty

HOUSY

Home goods, launching and scaling on marketplaces

Frequently Asked Questions

1
Who exactly carries out quality control?

Quality control is performed by our in-house staff in China.
We do not outsource inspections or contract outsourcing services.

2
Where does the inspection take place - at the factory or in the warehouse?

Testing is carried out at the factory or at our warehouse in China, depending on the production stage and your task.

3
What exactly is checked during quality control?

The scope and criteria of the inspection are determined in advance.
We check the product's compliance with the sample and requirements, as well as its quality, quantity, completeness, packaging, markings, and visible defects.

4
Will I receive a photo and video report?

Yes. After the inspection, you will receive a detailed photo and video report, as well as a checklist with comments on the inspection results.

5
Is it possible to stop the shipment if a defect is found?

Yes. If critical defects are detected, we will stop the shipment and agree on further actions with you before shipping the batch.

6
Do you check the product according to my technical specifications?

Yes. We work based on your technical specifications, sample, or reference image.
If you don't have a technical specification, we can help you create a basic verification checklist.

7
Do you check packaging and labeling for marketplaces?

Yes. We check packaging and labeling for compliance with agreed-upon marketplace requirements and standards before shipping.

8
What if a defect is discovered after inspection?

Quality control significantly reduces risks, but cannot eliminate them completely.
The key advantage of quality control is that you know the actual condition of the shipment before shipment, not after it's received.

9
How much does quality control cost?

The cost is calculated individually and depends on the batch parameters, the complexity of the product, and the location of the inspection.
The price is agreed upon before work begins.

10
When is the best time to perform quality control?

It's best to conduct quality control when the goods are ready for shipment or final payment to the supplier.
We help you choose the optimal time for your needs.

Want to order quality control of goods in China?

Submit a request – Forward Union will check the goods and arrange turnkey delivery.

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    Forward Union is not a cargo agency or a middleman.

    Forward Union is your own on-site team that works daily for your project: visiting factories, negotiating, checking quality, supervising packaging, and arranging official delivery.

    We’ve been living and working in China since 2009.
    Officially registered in China and Hong Kong, we have an export license, our own warehouses, and staff in Yiwu and Guangzhou.

    This allows us to provide transparent, secure, and predictable turnkey deliveries to Russia, Kazakhstan, Belarus, the CIS, and Europe.

    We’re your own on-site team that works daily for your project: visiting factories, negotiating, checking quality, supervising packaging, and arranging official delivery.

    We’ve been living and working in China since 2009.
    Officially registered in China and Hong Kong, we have an export license, our own warehouses, and staff in Yiwu and Guangzhou.

    This allows us to provide transparent, secure, and predictable turnkey deliveries to Russia, Kazakhstan, Belarus, the CIS, and Europe.
    Forward Union is not a cargo handler or an intermediary.
    We are your own on-site team that works daily on your project: visiting factories, negotiating, checking quality, overseeing packaging, and organizing official delivery.

    We have been living and working in China since 2009.
    Officially registered in China and Hong Kong, we have an export license, our own warehouses, and staff in Yiwu and Guangzhou.

    This allows us to provide transparent, secure, and predictable turnkey deliveries to Russia, Kazakhstan, Belarus, the CIS, and Europe.

    This is your own on-site team that works daily on your project: visiting factories, negotiating, checking quality, supervising packaging, and organizing official delivery.

    We’ve been living and working in China since 2009.
    Officially registered in China and Hong Kong, we have an export license, our own warehouses, and staff in Yiwu and Guangzhou.

    This allows us to provide transparent, secure, and predictable turnkey deliveries to Russia, Kazakhstan, Belarus, the CIS, and Europe.